We'll send a reminder email if your item is still waiting to be picked up. Once your items are available at the Apple Store, we'll send a pickup notification email. If you purchase an electronic Apple Gift Card, we'll send you an email notification once we send the gift card to the recipient. You can click the tracking number to track your package using Apple's online Order Status or enter the tracking number on the carrier's website. This email includes the carrier name, tracking number, and a delivery date. If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. If you have designated someone else to pick up the item for you, the email will also display your pickup contact. For pickup items in your order, the email will display your selected Apple Store location. You can click the date to view your order details. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a delivery date. The order acknowledgement email provides a summary of the items in your order. If you have multiple items on your order, you may receive additional emails for each item. The email you receive depends on whether you chose to have the items delivered or picked up. Once your order is placed, we send information about your order by email. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you would like someone else to pick up your items, select Someone else will pick up these items. Please wait for this notification before coming to the store. We’ll send you a pickup email and mobile notification when your order is ready to be picked up. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. Items marked Available Today will usually be ready for pickup within an hour. If you would like to change the pickup location, select Change location, then Continue. Once you're ready to purchase, select I’ll pick it up at Checkout. You can click Check another store to check pickup availability at a different Apple Store. If you’ve previously selected an Apple Store, our product pages will display your chosen location. Click this link, enter the postal code or the city where you'd like to pick up the item, and click Search Stores to check availability. If this is your first time selecting an Apple Store, our product pages will display Pickup: Check availability. Overnight shipping is available to some zip codes for an additional cost.Carriers deliver to Culebra and Vieques twice per week.Apple uses the best carriers in the business to make sure your order gets to you on time.Payment methods may affect the final shipment date to allow for processing.Delivery costs for each available option is also shown in the Order Confirmation email and on the Order Status page. The cost for shipping is calculated and displayed on the Checkout page before you complete your order. The delivery date is updated dynamically during configuration and will be reflected on your order confirmation email and in Order Status. Delivery Timeframes for Engraved and Customized ProductsĮngraved products and Customized Macs adds a bit more time to prepare your product. Visit the Delivery & Pickup page for detailed information. Learn more about our expedited delivery methods, including free next-day and two-hour delivery options for eligible items. Once you have placed an order, you can visit Order Status to get an estimate of the shipment and delivery timing of each item. Delivery options and timeframes available for the items in your order and for your location are presented during check-out. You can upgrade your delivery method for a faster and/or more convenient experience for an additional charge. Standard delivery is free for all online orders.
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